Part Warranty

All of our parts come with a full manufacturer's warranty from the date on the original purchase invoice. The return shipping date must not be more than the expiration of the term which begins from the date on the original purchase invoice.

The supplemental lifetime warranty is only available for purchase during the original purchase of the item. We can not sell you a warranty once the item has been processed and can not add the warranty to your order once it has been submitted.

The warranty is only available for domestically utilized appliances. High load applications such as coin-operated equipment, industrial cleaning and multi-family cooperatives are not eligible.

The lifetime warranty can not be purchased for consumable items such as water filters and light bulbs. Where the warranty covers defects and workmanship, it does not include cosmetic and appearance unless effected by said workmanship. As a result, items such as burned or scratched drip pans can not be returned under the lifetime warranty.

We may choose not to offer a Lifetime Warranty for other products that do not fit the categories listed above at our discretion. All shipping charges pertaining to warranties are the responsibility of the buyer.

The specified LTW products covered by an invoice is warranted by the seller to be free from defects in material and workmanship during the period of the ownership of the products by the buyer identified in the invoice for as long as the product is being manufactured. This warranty is not assignable or transferable by the buyer.

THIS WARRANTY IS EXCLUSIVE AND SELLER MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE.

This warranty will not be effective if seller has determined that the buyer has misused the products in any manner or has failed to use the products in accordance with instructions furnished with the products or by seller. The seller's sole and exclusive liability with respect to products proven to the seller's satisfaction to be defective will be the replacement of such products without charge or a full refund of the purchase price, in the seller's sole discretion, upon the return of the products in accordance with the seller's instructions.

This warranty will not be effective if the manufaturer ceases to manufacture the product or a factory speficied direct replacement. The seller can not guarantee the length of time that the manufacturer shall support a specific product.

SELLER SHALL NOT IN ANY EVENT BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES OF ANY KIND RESULTING FROM ANY USE OR FAILURE OF THE PRODUCTS FOR ANY REASON.

1. Download and complete the warranty claim form below.
   • Warranty Claim Form

     

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     are trademarks of Adobe Systems Incorporated.

2. Contact our Customer Service online and obtain a warranty authorization number. Include this number on your downloaded claim form.

3. Insert a copy of the original purchase receipt and the completed claim form in the return package as proof of a qualified warranty

4. Using the shipping label on the return form, ship the part in question to:
   • Point and Click Appliance Repair
     Attn: Warranty Department
     1305 SW 77th Terrace
     Oklahoma City, OK 73159

5. Upon receipt of the package and your necessary paperwork we will contact you regarding payment of the return freight. Once payment has been arranged the replacement part will be returned to you. No warranty will be provided if the required paperwork is missing, the part is not provided or return freight payment can not be arranged.